I’ve Been on Both Sides

Takis Mexican Restaurant was owned by Henry, who managed the front of house, alongside Tony, the head chef, and Carlos, Tony’s right-hand man. For the past five years, the three had worked together to build a successful business. Customers kept coming back, online reviews were consistently positive, and revenue regularly exceeded their expectations. The restaurant was thriving, and the future looked promising.

However, the past two years had been difficult. Competition in the area had increased, and customers were beginning to look elsewhere. The menu had remained largely unchanged for five years, and the restaurant was struggling to keep up with changing tastes and expectations.

Henry believed the solution was to cut costs. Reducing labour expenses and food portion sizes, he argued, would help keep the business afloat. Tony, on the other hand, wanted to introduce daily specials, new menu items, and fresh ingredients to give customers a reason to return.

Neither was willing to back down.

For months, Henry and Tony had been clashing over the restaurant’s future. Their disagreements had become increasingly personal, and they were doing their best to keep their arguments away from the front-of-house staff and kitchen crew.

One day, Tony walked into Henry’s office to confront him about their ongoing disagreements. Neither wanted the staff to overhear their argument, but Carlos happened to be standing on the other side of the door. He couldn’t make out every word, but he could hear enough to know that things were getting worse.

Something had to give.

One Wednesday afternoon, Carlos saw Rachel, one of their line cooks, cleaning out her locker before leaving the building. He watched her walk away, wondering what had happened. A little while later, Tony called a meeting with the kitchen staff.

“Everyone, I’m not the type of person who beats around the bush, so I’m just going to rip off the Band-Aid. Rachel is no longer working with us. The details are confidential, so I can’t say much more. Henry and I aren’t at liberty to discuss the matter, but we wish Rachel all the best.”

The room fell silent.

“Starting today, we’re going to have to run a tighter ship. I know things won’t be easy, but we have each other’s backs, right?”

Nobody answered.

Tony looked around the room, waiting for a response.

“Yes, Chef,” the crew replied quietly.

“Good,” Tony said. “Again, I’m sorry I have to bring you this news. It’s not what I wanted, but we have to keep moving forward. Tonight, let’s focus on putting out quality food and taking good care of our guests. I’ll be working alongside you in the kitchen to help keep things running smoothly. There will be a learning curve, but we’ll get through this together.”

This time, the crew responded more confidently.

“Yes, Chef!”

Tony nodded, but he could see the uncertainty on their faces. He knew they were worried about what might happen next. Truthfully, he was worried too.

The following morning, Tony met Henry in his office.

“Henry, we can’t keep doing this,” Tony said. “We have to make some decisions. We can’t keep cutting people, and we can’t keep reducing their hours. We’re already running a tight ship, and you know it.”

Henry shook his head.

“Yeah, well, it’s either them or us. It’s not just the business that’s on the line anymore. Our livelihoods are on the line too.”

Tony raised both hands in frustration.

“You have to understand that these people are our team. They’re real people with real families. You and I both know that. If we let another person go, it’ll be extremely difficult to keep this kitchen running. We’re already getting crushed by the competition in this area. We have to do something.”

“With what money?” Henry shot back. “You and I know how this business works. We’ve both seen what it takes to keep a restaurant alive. We’ve got to keep playing the game if we’re going to make this work.”

Tony took a deep breath.

Silence filled the room. For nearly thirty seconds, neither man said a word.

Finally, Tony spoke.

“You know what I’ve realized? After everything I’ve experienced in this industry, I think the best move I can make is to stop playing the game altogether.”

Henry frowned.

“What do you mean?”

“I’m done.”

Tony untied his apron and placed it on the desk.

“If you need money or more funding to keep this place alive for as long as possible, go ahead. Do whatever you think you have to do. But I’m done playing this game. I’m sorry, Henry, but I can’t keep working in an industry this cutthroat.”

Henry stared at him in disbelief.

“Tony, what are you talking about? You can’t just leave me like this! What am I supposed to do with your crew?”

Tony turned toward the door.

“Your crew now, Henry. I’m no longer chained to a business I once called home. I can’t keep working in an industry where our decisions have such a direct impact on other people’s lives. Rachel was the second person we’ve had to let go just to keep this business running. You can consider my departure another sacrifice for the sake of keeping your business alive.”

With that, Tony walked out and slammed the door behind him.

For the first time in five years, he wasn’t going back to the kitchen.


A couple of weeks later, Carlos visited Tony at home.

He knocked on the door, and Tony answered. He looked surprised to see him.

“Carlos! How are you? How did you find out where I live?”

“Henry told me,” Carlos replied quietly. “He wanted me to talk to you.”

Tony sighed.

“Okay. Come on in.”

Carlos stepped inside. Tony’s home was modest, but warm and welcoming. As they walked down the hallway toward the kitchen, Carlos noticed photographs of Tony’s wife, Amy, and their two sons, Dominic and Tej, displayed along the walls.

For a moment, he wondered how much time Tony had actually been able to spend with them over the years.

Carlos sat beside the kitchen island while Tony prepared two lattes using his espresso machine. Tony brought the cups over and placed one in front of him.

“Here you go. Latte.”

“Thanks, Chef.”

Tony sat down across from him.

“So, how are things with Henry?”

“Not good,” Carlos admitted. “Ever since you left, we’ve lost Brian too. We’re trying to hire someone part-time, but it’s nowhere near enough to keep the kitchen running properly. Henry’s even thinking about reducing our operating hours from ten hours a day to eight.”

Tony shook his head and sighed.

“Shit. You guys really can’t function without me, huh?”

“Nope. I guess not.”

Carlos hesitated before continuing.

“Actually, there’s something else. Henry wants me to take over as head chef.”

Tony raised his eyebrows.

“Really?”

“Yeah. I haven’t given him an answer yet. I’ve been thinking about it, but I have second thoughts. You’re someone I look up to, and taking your position feels like I’m taking something away from you.”

Tony studied him for a moment.

“Why would you think that?”

“Because I don’t know if I’m ready. And I don’t know how I feel about stepping into a role that belonged to someone I respect so much.”

Tony leaned back in his chair.

“Fair enough. But let me ask you something. What do you think happened with Rachel?”

Carlos looked down at his latte.

“Are you the one who suggested letting her go?”

Tony nodded.

“She’s a good kid. You know that, I know that, and everyone else knows it. She’s a great worker. Don’t get me wrong, she can hustle. She’s exactly the kind of person you want on your team.”

He paused, searching for the right words.

“Letting her go was a decision I never wanted to make. The same goes for the people before her. I wanted my guys to stay here for the long run. I wanted them to grow with us. Unfortunately, things don’t always work out that way.”

Tony looked toward the photographs on the wall.

“Don’t get me wrong. It’s not all about the losses we’ve made. We accomplished a lot together. We built something special. For a while, I genuinely believed this was the place where we could make something last.”

He took a sip of his latte.

“I made a promise to myself and to the team that I’d fight tooth and nail for all of us and for this business. I wanted this place to thrive, but I didn’t just want the restaurant to succeed. I wanted you guys to succeed too, both professionally and personally. Better wages. Better work-life balance. More money to put food on your own tables. I wanted everyone to have something to be proud of.”

His expression grew serious.

“But somewhere along the way, I had to break my own promise. And I’m sorry for that.”

Carlos looked up.

“So, what now? What am I supposed to do? What are you going to do?”

Tony gave a faint smile.

“Well, I’ve been trying to catch up on some personal projects. I want to spend more time with my family. The restaurant industry isn’t exactly known for giving people much family time, is it? I’m also looking for something more casual. Something that lets me earn a living without sacrificing so much of my life outside work.”

He paused.

“As for you, who knows? You could take the head chef position, or you could turn it down and let Henry find someone else. I wish I could give you a definite answer, but I can’t. Honestly, I don’t know what the right choice is for you.”

Tony took another sip from his mug.

“Is there anything else you want to ask me?”

Carlos looked at him, clearly unsatisfied.

“Yeah. You still haven’t given me a direct answer. Why did you leave? Why did we have to let so many people go just to keep the business afloat? And why did you leave without telling the rest of the team what was really happening?”

The room fell silent again.

Tony stared into his cup. He took a deep breath before speaking.

“You know what, kid? I really hope that one day you’ll be just as successful as I was, if not more so. But when you get there, you’ll start to realize something about this industry.”

He looked Carlos in the eyes.

“Sometimes, it feels like there are only two options: the wrong way and the worse way.”

Tony paused.

“With everything I’ve seen, everything I’ve tried, and everything I’ve considered, both mentally and financially, I’ve come to believe that the best way to survive this industry is not to be in it at all.”

Carlos remained quiet.

“For myself, for my family, and even for the business, I’ve had to accept that. I’ve told you before that I’ve been on both sides. I’ve been the cook fighting for better wages, better hours, and a better life. I’ve also been the person making decisions that affect those cooks. I’ve been the person fighting for what I believed was right, and I’ve been part of a system that sometimes disguises its own interests as righteousness.”

Tony paused, letting his words settle.

“That’s the thing about being on both sides, Carlos. You start to understand why people make the decisions they do. You see the pressures they’re under, the sacrifices they make, and the consequences of their choices. But understanding doesn’t necessarily make those choices right. And sometimes, knowing both sides makes the decision even harder.”

He glanced toward the photographs of his family again.

“I wanted to save the restaurant. I wanted to save our team. I wanted to protect the people who had become like family to me. But I couldn’t keep promising everyone a better future while watching their lives get harder. Eventually, I had to ask myself what I was really fighting for.”

Tony took another breath.

“I still believe in what we built. I still believe in the people who worked beside me. And if the good Lord gave me another chance to go back and do it all again, knowing everything I know now, I’d still take that chance. I’d still fight for the team. I’d still try to make that place work.”

He smiled faintly.

“Would I make the same decisions? Maybe not. But I wouldn’t regret trying.”

Tony leaned forward.

“Does that answer your question?”

Carlos took a sip of his latte. He had finished only half of the cup Tony had made for him.

“No,” he said confidently. “But I’ll try to understand over time.”

Tony chuckled softly.

“Fair enough.”

He reached across the island and gave Carlos a reassuring pat on the shoulder.

“You’ve got this, kid. Don’t let Henry or anyone else make you question your worth. If you take that position, do it because you believe you can make a difference. And whatever you decide, remember that you’ve got me in your corner.”

“Thanks, Chef. I appreciate that.”

Tony smiled.

“Please, I’m not your boss anymore. Just call me Tony.”

Carlos smiled back.

“Sure, Tony.”

Tony picked up his mug.

“All right, then. I’ll leave you with one last piece of advice. Whatever happens, don’t lose sight of the people who helped you get where you are. And don’t forget to take care of yourself along the way.”

Carlos nodded.

“I won’t. Thanks for everything.”

“Good luck, kid.”

Carlos finished his latte, said his goodbyes, and stepped out into the afternoon.

He still didn’t have all the answers. He wasn’t sure whether accepting the head chef position was the right decision, or whether he could avoid making the same mistakes Tony had made. But he understood something he hadn’t fully understood before: every position came with its own burdens, and every decision carried consequences that extended beyond the person making it.

As Carlos walked away from Tony’s home, he realized that his next chapter wasn’t simply about becoming a head chef.

It was about deciding what kind of chef he wanted to be.

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